No. Creative Education is a training company. Agencies such as Engage Education and The Edwin Group use our platform to give their candidates the training they ask for, and they pay for it.
So your agency is still the one to ask about work, shifts, your registration and which courses they need. We look after the training itself: signing in, the courses and your certificates.
To get the training your agency pays for, join with the join code or join link they gave you. If you can't find it, ask your consultant. See "Why am I being asked to pay for a course?" for how to use it.
You don't need a separate account for each agency. If you work for more than one, use each agency's code on the same account, and your certificates stay in one place.
If you've paid for a membership thinking it came from your agency, email happytohelp@creativeeducation.co.uk from the address you signed up with, and tell us which agency you work for. We'll connect your account and sort out the payment.