When a school's membership ends, staff can't start courses any more. They keep their record, CPD hours and certificates, and certificate check links keep working.
If your school decides not to renew, you can carry on yourself with a personal membership. It starts with 14 days free, and everything you've done so far stays in your record. See "How do I join as an individual?".
Staff see a message saying their school's access has ended. Admins see the date it ended in Manage.
If a renewal invoice goes unpaid, we may pause access until it's paid. Staff are told to ask their school's administrator, and admins see which invoice is overdue. As soon as it's paid, access comes back.
To renew, or if you think there's a mistake, email renewals@creativeeducation.co.uk or contact your account manager. When a membership restarts, staff get their access back as it was.