Health and Wellbeing

Communicate with Teenagers

Get more than a shrug from teenagers by thinking about who should speak, when and where, and what to say when it's awkward.

  • 41 minutes
  • 9 modules
  • 0.5 CPD hours
  • Certificate

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What you'll learn

  • Decide whether you're the right person to start a difficult conversation
  • Pick a time and place where a teenager feels safe enough to talk
  • Open tricky topics as a two-way exchange rather than a lecture
  • Close a conversation positively so it's easy to pick up again
  • Consider speech, language and other needs when a teenager doesn't respond

About this course

Some conversations with teenagers go nowhere. You need to raise their drinking, a worrying new friendship or the wrong shoes, and within a minute they've shut down or walked off.

Often the problem isn't what you said but when and where you said it, and whether you were the right person to say it at all. Plan the conversation before you start it. Would a tutor, mentor or another adult be better placed? Is the kitchen better than their bedroom, or after the lesson better than at the door? You'll get short scripts to adapt for opening a difficult topic, and a way to end one that leaves the door open ("I'm glad we've started this, let's pick it up in form time tomorrow").

And when a pupil ignores an instruction, you'll think to check for an unidentified speech and language difficulty before treating it as defiance.

  • For governors, middle leaders and 5 other roles. Secondary.

9 modules

Open in order

  1. Introduction

    2 min
  2. Who are you talking to?

    3 min
  3. Where are they coming from?

    6 min
  4. Other communication factors

    7 min
  5. We need to talk – Part 1: Does it have to be you?

    4 min
  6. We need to talk – Part 2: Time and Place

    4 min
  7. We need to talk – Part 3: What do you actually say?

    11 min
  8. We need to talk – Part 4: Will it ever end?

    6 min
  9. Wrap up

    3 min