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Health and Wellbeing

An Introduction To Supporting In A Mental Health Crisis

Know what to do when someone is in a mental health crisis, from the first few minutes to getting them the right help.

  • 15 minutes
  • 7 modules
  • 0.5 CPD hours
  • Certificate

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What you'll learn

  • Recognise what counts as a mental health crisis
  • Spot early warning signs in mood, behaviour, thinking and physical health
  • Keep someone safe and supported without making assumptions
  • Judge when to contact emergency services or go to A&E
  • Create a safety plan with the person once the crisis has passed

About this course

Someone tells you they're in a very dark place. Do you know what they mean, and what you'd do next? In a mental health crisis the first few minutes matter, and most people worry about getting them wrong.

A crisis can look like overwhelming panic or talk of self-harm or suicide, and there are often earlier changes in mood, sleep or behaviour. You'll learn to spot both, and how to respond in the moment: make the space safe, stay calm and present, don't assume, and ask what they mean by a "dark place". You'll also learn when to seek help straight away, including when to call the emergency services or go to A&E, and how to find local support.

Afterwards, you'll know how to follow up, make a safety plan with the person and look after yourself.

  • For early career teachers, governors and 7 other roles. All phases.

7 modules

Open in order

  1. Introduction

    2 min

  2. Consider what a mental health crisis is

    1 question

    2 min

  3. Identify early warning signs

    1 question

    4 min

  4. Apply immediate support strategies

    1 question

    4 min

  5. Know when to seek external support

    1 question

    3 min

  6. Appropriate Resources

    1 question

    3 min

  7. Thoughts to takeaway

    1 min